1. Please note the mailing address for payments has changed to: P.O. Box 1068 Guntersville, AL 35976. If your bill is mailed directly from your bank or through any 3rd-party, please instruct them to update the address.

Start/Stop Service

Start Electric Service

To start or begin electric service, please come to 
331 South Brindlee Mountain Parkway, Arab, AL  35016. 

We will need the following information:

  • Driver’s License or 2 forms of ID
  • 911 Address (physical and mailing)
  • Contact Information as well as a friend or relative that can contact you
  • Property Owner’s Name and Contact Information
  • Residential - Pay Membership $5.00 (if not already a member), Deposit $150 and connect fee $25.00
  • Commercial – Pay Membership $5.00 (if not already a member), Deposit (2 times the highest bill in 12 month history) and connect fee $25.00

Stop Electric Service

In order to stop your electric service please call AECI at 256-586-3196.

Transfer Electric Service

If you are transferring your electric service………

To transfer an electric service (moving from one AECI location to another AECI location), please come to 
331 South Brindlee Mountain Parkway, Arab, AL  35016.

We will need the following information:

  • Account will need to be paid to current
  • Driver’s License or 2 forms of ID
  • 911 Address (physical and mailing)
  • Contact Information as well as a friend or relative that can contact you
  • Property Owner’s Name and Contact Information
  • Residential – Pay Connect Fee $25 if you move within a 10 day period, if you need service in both locations for longer than 10 days you will need to pay Deposit $150
  • Commercial – Pay Connect Fee $25 if you move within a 10 day period, if you need service in both locations for longer than 10 days you will need to pay a new deposit (2 times the highest bill in 12 month history for new location).  On commercial deposits we will also look at your current deposit amount to verify that it is what you need for the new location (could be raised or decreased depending on 12 month history).

Change My Info

Please call AECI or fill in the form to the right to make any necessary changes to your information so that we can ensure that we have your current information, that is up to date, in our files.

Please make certain that we have a current phone number on file so that we can contact you in case of planned power outage or maintenance in your area.

AECI contact info (256) 586-3196.
Change My Phone Number, Mailing Address, or Email:
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The Address where you are receiving service for this account

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Only fill in this area if you have a change of mailing address where you receive your bills and notifications:

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After you submit the form an employee from AECI office will contact you for verification.
Alert Notifications

Get your updated schedule power outage , scheduled maintenance and special events by signing the form below



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