Report An Issue

Report An Electric Outage

If you are experiencing a power outage:

  • Check all breakers
  • If you’re experiencing an outage, please check our outage map. If your location does not appear on the map, call our office at 256-586-3196. If your outage is shown, our crew is already aware and working to restore power as quickly as possible.
  • Text “outage” to 55050 (must have updated phone number on account)

Report Downed Power Lines

Call AEC to report any downed power lines.

Report Other Issues

Call AEC to report any issue that you may be experiencing.

Outage Map

Find electric outages in your area.

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