Privacy Policy

Privacy Policy

Last Updated: 4/4/2024
At Arab Electric Cooperative, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information from you:

  1. Personal Information: When you provide it to us, we collect personal information such as your name, email address, phone number, and any other information you voluntarily provide through forms or correspondence.
  2. Automatically Collected Information: We may collect information about your visit to our website, including your IP address, browsing history, and device information. We use cookies and similar tracking technologies to collect this data.

How We Use Your Information

We use your personal information for the following purposes:

  1. Providing Services: To deliver the services you request from us, such as scheduling appointments, sending appointment reminders, and responding to inquiries.
  2. Communication: To communicate with you, including sending important updates, newsletters, and promotional materials that you have subscribed to (you can opt out at any time).
  3. Improvement: To improve our website and services, including analyzing user behavior and preferences, and making necessary enhancements.

Sharing Your Information

We respect your privacy, and we do not sell your personal information to third parties for their marketing purposes. However, we may share your information with third parties in the following circumstances:

  1. Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you. These third parties are contractually obligated to keep your information confidential and use it solely for the purposes we specify.
  2. Legal Compliance: We may disclose your information when required by law, such as responding to a subpoena, legal process, or government request.

Your Consent

By using our website or services, you consent to the terms of this Privacy Policy.

Communications Disclosure Statement

By providing your contact information via phone call, email, or in person, you agree to authorize calls. emails, and/or text messages for the purpose of general customer communications from Arab Electric Cooperative. Consenting to receive email or SMS messages is not a condition of purchase or service. SMS Msg & Data Rates May Apply. You can request additional information by replying to an SMS message with HELP, or reach out to us via our contact form. Messaging frequency will vary. You may text STOP to unsubscribe from text communications. To begin or resume receiving text communications, reply START.


We implement security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Please review this page periodically for any changes. Your continued use of our website or services after any modifications indicates your acceptance of the updated Privacy Policy.